Remote family mediation support
Online family mediation.
Online mediation allows you to attend a MIAM or family mediation session remotely, making it easier to discuss children arrangements, finances or separation issues without needing to travel.
Recently separated?
Need to discuss finances?
Need child arrangements?
Want to avoid court where possible?
What is online mediation?
Online mediation is family mediation carried out remotely by video or another agreed communication method.
How online mediation works
Family mediation from wherever you are.
Online mediation lets you speak with a family mediator remotely. It can be used for MIAM appointments, children arrangements, financial discussions and wider separation-related issues.
Sessions can take place with both people in the same online meeting, or separately through shuttle mediation where direct contact would be difficult or unsuitable.
Benefits
Why people choose online mediation.
No travel required
Attend from home, work or another private place without needing to travel to an office.
Flexible appointments
Online sessions can be easier to arrange around work, childcare and other commitments.
Private setting
You can speak from a private space where you feel able to discuss sensitive family issues.
Shuttle option
Where suitable, each person can remain in a separate online room while the mediator moves between them.
Children and finances
Online mediation can help with parenting arrangements, separation finances and future planning.
Court alternative
Where mediation is suitable, it may help you avoid unnecessary court escalation and keep decisions with the people involved.
Online mediation process
What happens during online mediation?
- Initial enquiry: You contact the team and explain the issue you need help with.
- MIAM appointment: The mediator explains the process and assesses whether mediation is suitable.
- Online session: Sessions take place remotely using an agreed online method.
- Joint or shuttle format: You may attend together online, or separately if shuttle mediation is more appropriate.
- Next steps: If progress is made, proposals can be recorded. If mediation cannot continue, the mediator can explain available next steps.
Online MIAMs
A MIAM can often take place online. It is the first meeting where the mediator explains mediation, checks suitability and discusses the next step.
What you need
- A private space where you can speak freely.
- A stable internet connection where possible.
- A phone, tablet, laptop or computer.
- Any relevant court dates, forms or background information.
Online mediation questions
Can family mediation take place online?
Yes. Many MIAMs and family mediation sessions can take place online where it is suitable and both people can take part safely and effectively.
Do I have to be on the same call as my ex-partner?
Not always. If it is suitable, shuttle mediation can be arranged so each person remains in a separate online room while the mediator moves between both people.
Can online mediation help with children arrangements?
Yes, where mediation is suitable. Online mediation can help parents discuss parenting time, handovers, school holidays, communication and future arrangements.
Can online mediation help with finances?
Yes, online mediation can be used to discuss financial arrangements after separation, including property, savings, debts, pensions and future planning where suitable.
Does the mediator give legal advice online?
No. The mediator explains mediation, manages the process and helps both people discuss options. They do not give legal advice or tell either person what legal outcome to accept.
Useful related pages
Before your online session
- Choose a private space where you will not be interrupted.
- Check your internet connection and device beforehand.
- Have any court papers or relevant notes nearby.
- Tell the mediator if you do not feel safe being in the same online room as the other person.
Need online family mediation?
Contact Solent Family Mediation to discuss online MIAMs, online mediation, shuttle mediation, children arrangements or separation finances.